Prison Industry Authority

Contact Us



CSP-Solano (SOL) customers.

For questions regarding: courier/delivery services, waiting frame status, Rx change requests, eligibility, order cancelations, billing, how to process Dr's and lab redo's, accepted power ranges, out of range Rx prescription orders

Please call
800-700-9861

For questions regarding: In process order status/ETA, damaged broken or lost frames,

Please call
(707) 451-0182 x6644


Valley State Prison (VSP) customers.

For questions regarding: In process order status/ETA, damaged broken or lost frames

Please call
800-377-8953

For questions regarding: courier/delivery services, waiting frame status, Rx change requests, eligibility, order cancelations, billing, how to process Dr's and lab redo's

Please call
(559) 665-5531 x7429


Central California Women's Facility (CCWF) customers.

For questions regarding: In process order status/ETA, damaged broken or lost frames

Please call
(559)-665-5531 ext. 7436

For questions regarding: courier/delivery services, waiting frame status, Rx change requests, eligibility, order cancelations, billing, how to process Dr's and lab redo's

Please call
(559) 665-5531 x7429