Prison Industry Authority

 



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Click here for PIA FAQ.


For all customer service related issues we recommend you contact your assigned lab via email: Your lab assignment can be found in the upper right-hand corner of your RX order. see example here.

Medi-Cal Vision Care providers can request urgent orders to be expedited from PIA by including “Emergency Order” in the subject line of the email to the assigned lab.

Please include your Rx control number and provider account number in all communications

Valley State Prison (VSP)
vspopticalhelpdesk@calpia.ca.gov

Central California Women's Facility (CCWF)
ccwfopticalhelpdesk@calpia.ca.gov

CSP-Solano (SOL)
solopticalhelpdesk@calpia.ca.gov


Please click here to get contact information for Provider Enrollment


WARNING: This product can expose you to chemicals including Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.


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