Prison Industry Authority


Check our
User ID:   

Forgot/Request Password    
New Provider

In an effort to reduce paper waste, orders will no longer be reprinted on green paper. Completed orders will be sent back with originally printed Rx paperwork provided. Please submit full page Rx order paperwork that is clear, legible, free of handwritten notes and void of any personal health information on frames or Rx order, to prevent delays they might cause.

For any questions related to orders assigned to SYMD, you may call 800-780-7051 or email

This site, and any contents or web pages attached, is owned by the State of California and contains confidential and proprietary information that is for official use by authorized users only. All access to this site is being monitored and unauthorized or improper use of this State of California system may result in administrative disciplinary action and/or civil and criminal penalties.

if you are not an authorized user or do not agree to the conditions stated in this warning.

Click here for PIA FAQ.

Due to complications stemming from to COVID 19 we recommend you contact your assigned lab via email: Your lab assignment can be found in the upper right-hand corner of your RX order. see example here.

Please include your Rx control number and provider account number in all communications

Valley State Prison (VSP)

CSP-Solano (SOL)

Please click here to get contact information for Provider Enrollment

WARNING: This product can expose you to chemicals including Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to

Privacy Policy | Conditions of Use | Contact Us