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CALPIA has activated a new email OpticalHelpDesk@calpia.ca.gov Please feel free to send us questions or comments and we will respond in a timely manner.


CALPIA would like to announce that effective September 01, Unity Courier Service will be providing optical pickup and delivery services for our providers.

Shipping
Each provider will print their own shipping labels. Shipping labels can be printed at http://dst.unitycourier.com. In order to print ship labels you will need to be a registered user. If you are not a registered user (or need a password reset), please contact Unity Courier Service’s Customer Care Dept at (800) 992-8890. Choose option #2 when the automated attendant answers to be directed to the 1st available representative.

* Once you are a register user, log in to http://dst.unitycourier.com using your assigned customer ID email and password.
* On the main screen select ship package from the quick links
* Click on the Company drop down box and enter PIA.
* Select your Primary lab
* Select F12
* Select Print

Tracking
For tracking, please see their website at www.unitycourier.com and select the Package Tracking tab on the left side of the home page.




Please click here to get contact information for Provider Enrollment


7/17/2015 Medi-Cal Billing Update here



CALPIA would like to remind providers of the need to obtain and retain signatures when dispensing eyewear. Please read this important announcement from the Department of Healthcare Services here.