Prison Industry Authority


Check our
User ID:   

Forgot/Request Password    
New Provider

Please be advised that due to complications related to the Covid-19 pandemic you may experience delays in orders. The CALPIA will continue to process orders as quickly as possible during this time and is sorry for any inconvenience this may pose for you or your customers.

Effective January 1, 2020, adult Medi-Cal eyeglasses benefits are restored for eligible beneficiaries ages 21 and older. Counties of San Luis Obispo, San Mateo, and Santa Barbara will be joining the rest of the State and will use CALPIA labs to fabricate Medi-Cal lenses. Providers will bill dispensing services to the Medi-Cal managed care plan or to Medi-Cal as a straight/fee-for-service.

This site, and any contents or web pages attached, is owned by the State of California and contains confidential and proprietary information that is for official use by authorized users only. All access to this site is being monitored and unauthorized or improper use of this State of California system may result in administrative disciplinary action and/or civil and criminal penalties.

if you are not an authorized user or do not agree to the conditions stated in this warning.

Click here for PIA FAQ.

For Customer Service Assistance, please contact:

Valley State Prison
800-377-8953 (toll free)
(559) 665-5531 x7429

800-700-9861 (toll free)
(707) 451-0182 x6644

Please click here to get contact information for Provider Enrollment

WARNING: This product can expose you to chemicals including Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to

Privacy Policy | Conditions of Use