Prison Industry Authority


Check our
User ID:   

Forgot/Request Password    
New Provider

This site, and any contents or web pages attached, is owned by the State of California and contains confidential and proprietary information that is for official use by authorized users only. All access to this site is being monitored and unauthorized or improper use of this State of California system may result in administrative disciplinary action and/or civil and criminal penalties.

if you are not an authorized user or do not agree to the conditions stated in this warning.

Click here for PIA FAQ.

For all customer service related issues we recommend you contact your assigned lab via email: Your lab assignment can be found in the upper right-hand corner of your RX order. see example here.

Medi-Cal Vision Care providers can request urgent orders to be expedited from PIA by including “Emergency Order” in the subject line of the email to the assigned lab.

Please include your Rx control number and provider account number in all communications

Valley State Prison (VSP)

Central California Women's Facility (CCWF)

CSP-Solano (SOL)

Please click here to get contact information for Provider Enrollment

WARNING: This product can expose you to chemicals including Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to

Privacy Policy | Conditions of Use | Contact Us